Legal

Terms of Service

1. Acceptance of Terms

By accessing and using Alpine's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Alpine provides custom software development services, including AI-powered application building, deployment, and hosting. Our services are designed for businesses seeking efficient software solutions.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes
• Not interfere with the proper operation of our services

4. Intellectual Property

Custom software built for you becomes your property upon full payment. Alpine retains rights to underlying frameworks, blueprints, and reusable components that power our development process.

5. Payment Terms

Monthly subscription fees are billed in advance. Custom development projects may require deposits as specified in individual agreements. All fees are non-refundable unless otherwise stated.

6. Service Availability

We strive to maintain high availability of our hosted applications. However, we do not guarantee uninterrupted service and are not liable for any downtime or service interruptions.

7. Limitation of Liability

Alpine's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

8. Termination

Either party may terminate services with 30 days written notice. Upon termination, you will receive your data and application code as specified in your service agreement.

Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Contact information (name, email, phone number)
• Business information relevant to your software requirements
• Communication records and support interactions
• Usage data from applications we host for you

2. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Communicate with you about your projects
• Send important service updates and announcements
• Respond to your inquiries and support requests

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in delivering our services
• Professional advisors as required for business operations
• Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure hosting, and access controls. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Upon account termination, we will delete or anonymize your data within 90 days.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications

7. Cookies

We use essential cookies to operate our services. We may also use analytics cookies to understand how our services are used. You can control cookie preferences through your browser settings.

8. Contact Us

For privacy-related inquiries, please contact us through the contact form on our website or email us directly.